Description
EasyTelemarketer
EasyTelemarketer is a super handy program for anyone who needs to keep track of daily phone calls, conversations, or answers. At the end of the day, you can create a report that shows all your activity. Think of it like a digital agenda designed to help boost your work productivity and make tracking calls a breeze!
Perfect for Customer Service Pros
This software is made especially for folks in customer service who handle lots of phone calls each day. With EasyTelemarketer, you can mark a call right when you pick up the phone. It has separate counters to keep track of dialed numbers, conversations, and positive responses. Plus, there's an 'Interest' counter that goes up whenever you get a good answer or solution from a customer or client.
Handy Reminders and Notes
You can also set up four short reminders that are super easy to change by adding or removing CRM notes. Just go to the CRM History Notes under the ‘File’ menu, pick the note you want to see, and add it as a quick reminder. This feature lets you save and access important messages whenever you need them!
Create Daily Reports with Ease
EasyTelemarketer can whip up a daily report showing how many calls you've made, conversations you've had, or answers you've received. The report includes your name and the date so everyone knows who recorded the calls! You just hit the ‘End of the Day’ button to create it and even print it out if needed.
Stay Focused While Working
You can also keep EasyTelemarketer on top of other windows or view it in column mode at the corner of your screen. This way, you won’t miss any important updates while staying focused on your tasks.
User-Friendly Access
The software asks for your username when you open it so that it can generate complete reports. But don’t worry—it doesn’t require a password or other authentication methods! While this keeps things simple, just keep in mind that there’s no solid way to verify if activity was recorded by a specific user.
If you're looking for an easy-to-use tool to manage your calling tasks efficiently, check out EasyTelemarketer!
User Reviews for EasyTelemarketer 1
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EasyTelemarketer is a user-friendly program for tracking calls and generating reports. Great for customer service users to boost productivity.