Description
PHD Help Desk FOR LINUX
Product Description
PHD Help Desk is a nifty tool that helps you manage help desk requests easily. It's designed for keeping track of all those pesky incidents that pop up, making sure nothing slips through the cracks.
What Can PHD Help Desk Do?
This software lets you record incidents and follow up on them efficiently. You can classify issues in two levels: type and subtype. This means you get to organize everything neatly based on what the problem is and its specifics. Plus, it keeps track of the incident's state, description, ticket assignment, priority, historical records, and even an audit trail!
Easy Reporting Features
Another cool thing about PHD Help Desk is how it handles reporting. You can pull up information in a consultation format to create reports or export data for later use in a database or spreadsheet. This way, you can keep everything organized and easy to understand.
Why Choose PHD Help Desk?
If you're looking for reliable help desk software that simplifies tracking incidents and improving response times, then PHD Help Desk might be just what you need! It's straightforward yet powerful enough to meet your help desk needs.
So if you're ready to streamline your support process, check out PHD Help Desk. It’s user-friendly and packed with features!
Technical Specifications
- Price: FREE
- Publisher: J. Tuozzo
- File: /mnt/sdb/softpedia/Downloads/Linux Apps/Internet/P/PHD Help Desk FOR LINUX/phd_2_12.zip
User Reviews for PHD Help Desk FOR LINUX 7
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PHD Help Desk for Linux is a comprehensive help desk software with incident registry and follow-up functionalities. Great for managing help desk tasks efficiently.
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PHD Help Desk is a game-changer! Easy to use and great for tracking incidents efficiently.
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Fantastic software for managing help desk incidents. The reporting features are incredibly useful!
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I love how PHD Help Desk organizes everything! It has made our support process so much smoother.
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This app is exactly what we needed. User-friendly and perfect for keeping track of all issues!
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PHD Help Desk has simplified our incident management. Highly recommend it for any support team!
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Amazing app! The ability to categorize and prioritize tickets has improved our workflow significantly.