Assist - Technical Assistance

Download Assist - Technical Assistance app for Android. NOTE: This app can only be used with Assist management software and its integrations. More information at www.assistsolution.it

Main Features:

• Interventions assigned to teams and individual technicians


• Insertion of self-assigned / to be assigned interventions


• Insertion of service calls from the app or via email piping


• Interventions assignment


• Service call history


• Plant structure, serial numbers and data sheets


• Customizable technical and commercial checklists


• Consultation of contracts


• Photo gallery


• Customer signature and stamp

On-the-Go Service Calls

Enter, manage, and close service calls in real-time with different display modes. Record services, materials used, attachments, and more.

Offline Mode Capabilities

Work offline by filling in pages and closing service jobs. Data will synchronize automatically once a signal is available.

Customized Checklists

Create personalized checklists for each machine that technicians can fill out through the app.

Warehouse Management

Manage technicians' trunk stock and goods transfers with a barcode system for precision and efficiency.

Privacy Consent and Commercial Checklists

Fill in privacy consent forms and commercial checklists for customer-specific information and marketing strategies.

Holidays and Leaves Management

Easily manage holidays and leave requests for staff and employees using the timeline feature.

Customer Account Access

Customers can enter intervention requests and view their history through the app or web portal.

Policy: Privacy Policy