ScreenSteps

ScreenSteps is a handy Mac application made just for B2B companies that want to work together on knowledge base articles and share them through online help systems.

Save Time with ScreenSteps

With ScreenSteps, you get a full set of tools to create articles, which means you won’t need to juggle a screen capture app, an image editor, an FTP client, and a text authoring app anymore. Everything’s in one place!

User-Friendly Interface

The user-friendly interface of ScreenSteps gives you quick access to all the tools and features you need. Plus, it works smoothly with your current knowledge base. You can easily enhance knowledge bases created with platforms like Desk.com, Zendesk, or WordPress.

Create and Share Effortlessly

Your team can create, edit, comment on, and post articles directly to your forums or topics. You can even deliver tutorials right from Salesforce tabs! When you're ready to publish online manuals, just send them off to WordPress, Zendesk Help Center, or Desk.com knowledge base.

Copy HTML Feature for Easy Integration

The “Copy HTML” feature lets you improve various online knowledge bases like UserVoice and Freshdesk. If your online editor accepts HTML, simply paste your ScreenSteps article there!

Desktop Authoring Tool & Web Editor

As mentioned earlier, ScreenSteps comes with both a web editor and a desktop authoring tool. The desktop tool allows you to take screenshots and annotate images easily.

Automatic Revision Storage

The web backend keeps track of all your article revisions automatically. It helps you manage workflow and publish content exactly where you want it.

Create a Knowledge Base from Scratch

You can even build a knowledge base from scratch using the ScreenSteps base portal! This way, all team members can collaborate on documentation effectively.

Track Article Statuses

An added perk of using ScreenSteps is that it helps you keep track of article statuses. You can check previous versions, add revision notes, assign article owners, and monitor activity streams too!

If you're looking for an easy way to manage your documentation needs while improving collaboration within your team—and making it all look good—check out ScreenSteps here!