TSplus Remote Support

The developments towards sharing content via networks and the Internet only came as a natural tendency of the digital evolution. When it comes to the applicability of such principles in large-scale, business environments, the requirements of the software that can provide remote sharing are quite extensive. TSplus Remote Support was created in order to offer such capabilities, through a desktop-web console combo, which offers support for multiple admins and advanced remote session management.

One of the first aspects that came to our attention while testing out the application, was the fact that it enables users to create and run multiple agents as administrator accounts. What this translates into, is an increased way of interacting and scaling the remote requirements.

For instance, you can create as many agents as you require, for specific departments, tasks, or groups of clients. Each agent can be customized in great detail, especially in terms of privileges and capabilities.

Assuming that the client application was also deployed on the target PCs, one can then proceed to actually establish connectivity. The remote sessions’ management provided on TSplus Remote Support is quite good, as it will enable users access to past sessions quite easily.

A multitude of other useful features, such as those that address remote session supervision and PC attendance, can be tweaked in great detail, thanks to the internal server settings bank and associated elements.

Offering a console-based approach to the entire remote desktop endeavor, this application will allow one to easily adapt such undertakings to scalable environments, such as those present in small to large businesses.